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  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
      When will I receive a refund?

      We try and process all returns as quickly as possible for you to get your refund, but please give us 7 days to process your return. You should receive a confirmation email when this is done. After this, it may take up to another 7 days for the money to get back to your payment method, as this depends on the banks' processes.

      At certain times of the year, such as Christmas and public holidays, the processing time may be longer.



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  • Our Services
    • Personal Shopping
      Personal Shopping
  • Orders & Payments
    • Completed Orders
      Completed Orders
    • Placing Orders
      Placing Orders
    • Product info
      Product info
  • My Account
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
  • Site Policies
    • Other Policies
      Other Policies
    • Terms & Conditions
      Terms & Conditions
    • Privacy and Cookies Policy
      Privacy and Cookies Policy
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