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  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Orders & Payments
    • Placing Orders
      Placing Orders
    • Completed Orders
      Completed Orders
    • Product Info
      Product Info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
  • Our Services
    • Personal Shopping
      Personal Shopping
  • Personalisation
    • Personalisation
      Personalisation
  • Stores & Services
    • Stores Information
      Stores Information
  • Financial Services
    • Frasers Plus
      Frasers Plus
  • My Account
    • Customer Service
      Customer Service
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
  • Legal & Privacy
    • Terms & Conditions
      Terms & Conditions
      4. Delivery

      4.1       Delivery costs

      4.1.1    Delivery costs are additional to the product price displayed on the Website and vary depending on the delivery method you select, the country of delivery and the quantity/weight of goods ordered. The delivery costs for each product are stated on the relevant product page of the Website.

      4.1.2    If your order is particularly heavy it may be subject to extra delivery charges. If any order is subject to extra delivery charges you will be advised of the additional cost before completing your order. You have the option not to proceed with the order if you do not wish to pay any additional delivery costs.

      4.1.3    Please note we are currently unable to deliver to PO Boxes.

      4.2       Delivery options

      4.2.1    The available delivery locations and delivery methods for each product are stated on the relevant product page of the Website.

      4.2.2    We always aim to dispatch all goods in stock as quickly as possible. For deliveries in the UK, the maximum delivery lead time for goods is 30 days from the date of your order confirmation email, unless we specifically agree otherwise with you.

      4.3       Delivery of pre-order goods

      If you pre-order goods with a launch or restocking date, then we will reserve your goods and hold the whole order until the day before the launch or restocking date. We will dispatch the pre-ordered goods via Express Delivery the day before the launch or restocking date, if delivery is within the UK.

      4.4       Split delivery

      We may split delivery of your order into several parcels. You will not be charged extra for this method of shipping. Any additional consignments for delivery in the UK will be sent using Express Delivery.

      For further information on DELIVERY please see the FAQ’s link

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